Xiajun Amy Pan is a tenured Associate Professor of Information Systems and Operations Management at the Warrington College of Business, University of Florida, and a member of the National Science Foundation (NSF) Center for Big Learning.  She holds a Ph.D. in Supply Chain and Operations Management from McCombs School of Business, the University of Texas at Austin. She also holds a M.Eng. from National University of Singapore and a B.Eng. from Xi’an Jiaotong University, China.

Dr. Pan’s research interests include supply chain management, retail operations management, business analytics, and operations-marketing/information interface. She has conducted consulting projects for a large transportation company and developed decision models, saving millions of dollars for the company. She also investigates big data analytics, particularly machine learning and deep reinforcement learning, in retail operations and healthcare. Dr. Pan has published papers in top journals such as Management Science, Marketing Science, Manufacturing Service and Operations Management, Production and Operations Management. She won the Wickham Skinner Award for Best Paper Published in Production and Operations Management during 2012.

Dr. Pan has served as the chair of Supply Chain Management Track for POM 32th Annual Conference, a co-chair for Production and Operations Management Society (POMS) – College of Supply Chain Management (SCM) 2020, 2021 Best Student Paper Competition, a co-chair for Supply Chain Analytics Track for POM 27th Annual Conference, the senior VP of meeting for Women in Operations Research and Management Science at INFORMS, the VP of meetings for SCM college at POMS, and the secretary of POMS Board. She serves as the VP of meetings at the POMS Board, a Senior Editor for the POM journal, and an Associate Editor for the Service Science Journal.